Revenue Care MD

Email Address

info@revenuecaremd.com

Phone Number

+1 (254) 268-1617

Our Location

Austin, TX 78731, USA

Contact us

Privacy Policy – Revenue Care MD

Effective Date: 8/27/2025

At Revenue Care MD, we value the trust you place in us when you share your personal, professional, and patient information. This Privacy Policy explains how Revenue Care MD collects, uses, stores, and protects data from healthcare providers, patients, and other users of our services. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Revenue Care MD collects information necessary to provide revenue cycle management, credentialing, billing, and compliance services. This includes:

  • Provider Information: Name, practice details, National Provider Identifier (NPI), insurance IDs, financial information, contact details (email, phone, address).
  • Patient Information (PHI): Protected Health Information (PHI) such as demographics, insurance details, and treatment-related data, in accordance with HIPAA regulations.
  • System Access Data: Access to EMR/EHR systems for billing, claims management, and credentialing purposes.
  • Marketing Information: Data shared voluntarily when engaging with our digital marketing or communication services.

2. How We Use Your Information

Revenue Care MD uses collected information solely to deliver and improve our services. This includes:

  • Processing claims, billing, and credentialing applications.
  • Managing provider enrollment and payer communications.
  • Ensuring compliance with HIPAA, MACRA, MIPS, and other healthcare regulations.
  • Communicating with providers about services, updates, or support.
  • Conducting internal audits, analytics, and service improvements.

3. Data Security

Revenue Care MD prioritizes the security of all provider and patient data. We use:

  • Cloud Storage Solutions with encryption for secure data management.
  • Restricted Staff Access – only authorized personnel can access sensitive data.
  • HIPAA-Compliant Processes for handling PHI across all operations, including billing and digital marketing services.

 

Despite our efforts, no system is completely secure. By using our services, you acknowledge and accept this risk.

4. Third-Party Vendors

Revenue Care MD may use trusted third-party vendors (such as billing software, EHR/EMR platforms, Zoom, Google Workspace, and secure communication tools) to support our services. These vendors are required to maintain appropriate security standards and may only access data as necessary to perform their functions.

5. Data Sharing & Disclosure

Revenue Care MD does not sell or rent your information. We may share information only in the following cases:

  • With payers, clearinghouses, and insurance providers for billing and credentialing.
  • With third-party service providers under strict confidentiality agreements.
  • When required by law, regulation, or court order.

6. HIPAA Compliance

As a healthcare business associate, Revenue Care MD strictly adheres to HIPAA (Health Insurance Portability and Accountability Act) standards. All PHI is handled in compliance with federal law. Business Associate Agreements (BAAs) are signed with clients and vendors where required.

7. Your Rights

Healthcare providers and patients have the right to:

  • Request access to their personal or patient data.
  • Correct inaccurate information.
  • Request deletion of data, subject to legal and contractual limitations.
  • Receive information about how their data is used.

8. Changes to This Policy

Revenue Care MD may update this Privacy Policy periodically. Any changes will be posted on our website with a new effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Revenue Care MD

Email: Info@Revenuecaremd.com
Phone: +1 (254) 268-1617
Address: 5900 Balcones Drive, Suite 62971 Austin, TX 78731, USA